• Build E2E IoT cloud architecture combined with ISP cloud services • Led E2E of Digitizing Transportation GSE fleet management to track GSE location with GSE health for enhanced fleet management • Conceptual design for new GPS Smart tags to compete for price and capabilities • Building & developing customized solutions for broad aspects of projects Emerging Technologies Continues research and studies to find the next technology for better IoT implementations • Edge devices for IoT architecture (Ultra band, Wi-Fi, RTLS...) • LiFi technology is a potential candidate for robust, secured networks • Market research for Partnerships & for new technology adoptions • IoT Platforms • Fleet Management & Tracking • TUYA is an OEM partnership for Trackers and IaaS\PaaS • Can-Bus 1939 for Fleet GSE Predictive model & management Project Management • Fleet Management in Israel AP • Planning and implementing the plan for Master GSE • Deployment of remaining GSE, Data mining, reporting • Customer success for GSE teams in multidisciplinary support
Managed end-to-end delivery of complex projects, ensuring timely completion and client satisfaction. Role: Managed end-to-end delivery of complex projects, ensuring timely completion and client satisfaction. Key Responsibilities: Oversaw project planning, execution, and delivery. Coordinated with cross-functional teams to meet project milestones. Maintained client relationships and handled escalations. Achievements: Successfully delivered over 20 major projects, improving on-time delivery rate by 25%.
Director of Customer Success & Support 2019 - 2020
Director of Customer Success & Support 2015-2019
Senior Customer Support Analyst 2015 - 2014
(Business Intelligence (BI Team leader & Project management 2010-2014
Head of Control and Automation Development Team leader & Project management 2008-2010
R&D Project management Team leader & Project manager 2004-2008
Product Support manager Scitex Vision America, relocation with my family 1999-2004
Practical Engineer in Engineering department 1995-1999
